OddUtility · Website information

Privacy notice

How OddUtility handles enquiries, website information and service data.

Last updated: 10 November 2026

Information you may give us

If you email OddUtility, we receive the email address, name (if provided), message and any other information you choose to send. Please do not email sensitive customer data or confidential documents. If you enquire about a website, we may ask for business details, contact details and assets needed to prepare a preview.

Using our free tools

The Shopify, SCORM and CSD tools open separate application services to process files or information you submit. Those services may process uploads and generate results or downloads. They have product-specific limitations and, where available, separate privacy and terms information. Review that information before uploading. Only upload data you are permitted to process.

Optional site analytics

On the main OddUtility website, we ask before loading optional PostHog analytics (EU-hosted). If you choose “Allow analytics”, PostHog can count page views, basic referring sources, Shopify landing-page actions (scan or error-translation submissions), and navigation to our tool subdomains, using an anonymous browser identifier. We also record broad traffic-source categories such as Google Ads, but never Google click IDs, arbitrary campaign parameters or file content. We do not enable session recording or automatic capture of form fields, uploads, file names or message content. We remove query strings from page and referrer URLs before these events are sent. PostHog analytics is not loaded if you decline. Your choice is saved in your browser; you can reset it by clearing website storage for oddutility.co.za. Other OddUtility tools may have separate measurement controls; their notices apply.

Why information is used

• To respond to enquiries and arrange or deliver services you request.
• To operate, secure and troubleshoot this website and its tools.
• To maintain necessary correspondence and business records.

Hosting and external providers

Our website and tools use hosting and technical providers, which may process routine connection information and service data as necessary to operate them. Links to Etsy lead to an independent marketplace, where Etsy handles its own account, payment and purchase data under its policies. External websites and social media platforms apply their own privacy notices.

Retention and security

Retention varies by the purpose and tool involved. We aim to keep personal information only as long as reasonably needed for the relevant enquiry, service, security or legal recordkeeping purpose. File-processing tools may have shorter handling rules specified in their own notices. We take reasonable steps to safeguard information, but no online system can be guaranteed risk-free. Avoid emailing sensitive files.

Your choices and privacy rights

You can request access to information associated with your enquiry, ask for correction, or ask us to consider deletion where applicable. Email contact@oddutility.co.za. South African privacy complaints can also be raised with the Information Regulator.

Changes

We will revise this notice if our business, tools or data handling materially changes. A particular application's privacy notice should be consulted for that tool's specific processing arrangements.